Assign an Account Manager

How to delegate access to your events

Frank

Last Update il y a un an

Now you can have a main account that manages billing and events, and invite others to help manage events. With the new MyCityScene account management feature, you can invite others to manage your events using their own logins.


To invite a manager: 

1) You will need the email address for the MyCityScene user that you want to manage your account. The manager needs to have an existing MyCityScene account. They can create a free account here.


2) Log into your Pro or Enterprise account.


3) Click on the green My Account button at the top right of every screen. 


4) Click on the blue "Manage Users" button at the bottom right of the screen.

4) From the Account User Management screen, click the blue "Add" button.

5) Type in the email address of the MyCityScene user that you want to manage the account, and click Save. 


The list managers associated with your account will appear on the left. 


NOTE: The account manager will see a list of the accounts they manage on the right.


6) Click the blue Edit button to add, edit or remove account mangers. 


We hope this new features helps you keep your events and your billing information accurate. Please contact us if you have any questions or feedback.

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